Afriam International is committed to providing high-quality services to our clients. We understand that there may be occasions where you may need to request a refund. Our refund policy is outlined below:
1. Refund Eligibility
Refunds are only eligible for services that were not delivered as per the agreed Service Agreement or if there was a clear error on our part.
2. Refund Request Process
To request a refund, please contact our customer service team within 30 days of the service date with the following information:
– Your name and contact details
– Description of the service provided
– Reason for the refund request
– Any relevant supporting documentation or evidence
3. Refund Approval
All refund requests will be reviewed within 5 business days of receipt. If approved, refunds will be processed using the original payment method within 14 business days.
4. Non-Refundable Services
– Services that have been fully delivered and accepted by the client
– Services where the client has failed to provide necessary information or support for successful completion
– Any incidental or ancillary costs incurred by Afriam International
5. Contact Information
For refund requests or any questions about our refund policy, please contact us at:
This Refund Policy outlines the circumstances under which Afriam International will issue refunds, ensuring clarity and fairness for all parties involved.